Privacy Policy - IM With Jay
Privacy Policy — IM With Jay
Last Updated: July 2025
This privacy policy explains how we collect, use, and protect your personal information when you visit our website and utilize www.kissmyadsbook.com and all associated domains and subdomains. By visiting this website and using our services, you accept and agree to the terms and conditions of this Privacy Policy.
IM With Jay is owned and operated by Jay T, located in Malaysia.
This policy is part of our Terms and Conditions of Use and should be read in conjunction with those terms.
1. What is Personal Information?
"Personal Information" is information that, either alone or in combination with other information, identifies you as an individual. When we combine other information with your Personal Information, we treat the combined information as Personal Information.
2. Information We Collect
A. Information You Provide Directly
Contact Information: Name, email address, phone number, business information
Consultation Data: Information shared during diagnostic calls, audits, and strategy sessions
Payment Information: Billing details for services (processed through secure third-party processors)
Communication Records: Emails, call recordings, and messages exchanged with our team
B. Information Collected Automatically
Website Usage: Pages visited, time spent, click patterns, and navigation behavior
Technical Information: IP address, browser type, device information, and location data
Cookies and Tracking: Small data files that help improve your experience and site functionality
3. How We Use Your Information
We use your Personal Information for the following purposes:
Service Delivery: Providing Facebook ads audits, consultations, and strategic services
Communication: Responding to inquiries, scheduling appointments, and sending service updates
Marketing: Sending educational content, promotional materials, and business insights (with your consent)
Business Operations: Processing payments, maintaining records, and improving our services
Legal Compliance: Meeting regulatory requirements and protecting our business interests
4. How We Use Cookies and Similar Technology
We use cookies and similar technologies to:
Personalize your website experience
Analyze website performance and user behavior
Remember your preferences and login information
Provide targeted content and advertisements
Integrate with third-party services and analytics
Most browsers allow you to control or block cookies. However, disabling cookies may limit some website functionality.
5. Information Sharing and Disclosure
We do not sell, lease, or trade your Personal Information. We may share your information in the following circumstances:
A. Service Providers
We work with trusted third-party providers to deliver our services:
Payment Processors: Stripe, PayPal for secure payment processing
Email Marketing: GoHighLevel, Mailchimp for communication management
Calendar Booking: Calendly for appointment scheduling
Analytics: Google Analytics, ClickMagick for website and campaign tracking
Cloud Storage: Google Drive, AWS for secure data storage
Communication Tools: Zoom, GoHighLevel for video calls and messaging
B. Business Transfers
In the event of a merger, acquisition, or sale of business assets, your Personal Information may be transferred as part of the transaction.
C. Legal Requirements
We may disclose Personal Information when required by law, court order, or to:
Protect our rights, property, or safety
Investigate potential violations of our terms
Respond to government requests or legal proceedings
Prevent fraud or illegal activities
D. Third-Party Integrations
Our services may integrate with:
Social Media Platforms: For content sharing and marketing purposes
Advertising Networks: Google Ads, Facebook Ads for targeted advertising
CRM Systems: For client relationship management
Analytics Tools: For performance tracking and optimization
6. Data Security
We implement industry-standard security measures to protect your Personal Information:
Encryption: Data transmission and storage encryption
Access Controls: Restricted access to authorized personnel only
Regular Audits: Security assessments and updates
Secure Hosting: Professional hosting with security protocols
However, no method of internet transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
A. Access and Control
You have the right to:
Access: Request copies of your Personal Information
Update: Correct inaccurate or outdated information
Delete: Request deletion of your Personal Information
Export: Receive your data in a portable format
Restrict: Limit how we process your information
Object: Opt-out of certain uses of your information
B. Communication Preferences
You can:
Unsubscribe: From marketing emails using the unsubscribe link
Update Preferences: Change communication settings in your account
Contact Us: Email support to modify your preferences
To exercise these rights, contact us at [email protected].
8. International Data Transfers
If you are located outside Malaysia, your Personal Information may be transferred to and processed in Malaysia or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children. If we learn that we have collected information from a child under 18, we will take steps to delete such information promptly.
10. Data Retention
We retain your Personal Information for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Fulfill legitimate business purposes
When no longer needed, we securely delete or anonymize your information.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
Posting the updated policy on our website
Sending email notifications to registered users
Providing notice during your next service interaction
Unless otherwise indicated, changes will be effective immediately upon posting.
13. Platform Disclaimers
Facebook and Social Media
This site is not part of the Facebook website or Facebook Inc. Additionally, this site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of Facebook, Inc.
Google Services
We use Google Analytics and other Google services to analyze website traffic and improve user experience. For information about Google's privacy practices, visit Google's Privacy Policy.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: www.kissmyadsbook.com
Address:
For urgent privacy concerns or data protection issues, please email [email protected].
15. Complaints and Dispute Resolution
If you believe we have not complied with this Privacy Policy or applicable privacy laws, please contact us first so we can address your concerns directly.
If you are not satisfied with our response, you may file a complaint with the relevant data protection authority in your jurisdiction.
Effective Date: This Privacy Policy was last updated on 20 July 2025 and is effective immediately for all users of our website and services.
Your Consent: By using our website and services, you consent to the collection, use, and disclosure of your Personal Information as described in this Privacy Policy.